535i Terms and Conditions — Your Rights and Responsibilities
Please read the following terms carefully before using this platform. They protect the rights of both you and 535i.
535i
Terms and Conditions
Complete Document
Welcome to the 535i platform. This document forms a legally binding agreement between 535i and all its users. By accessing this site or creating an account, you are indicating your agreement to all the terms listed below. If you do not agree with these terms, please do not use this site.
Eligibility and Age Requirement
To use the 535i platform, users must meet the following eligibility requirements. These requirements apply equally to everyone and no exceptions are possible.
- You must be at least 21 years old and reside in a country or region where online gaming is not prohibited by law.
- Each individual may open only one account. If the same person holds multiple accounts, those accounts will be closed and the deposited funds may be forfeited.
- Employees, directors, partners of 535i or their close relatives may not place bets on this platform.
- All information provided at the time of registration must be true and accurate. Providing false information will result in permanent account closure.
- If you have previously been banned from 535i, creating a new account is a direct violation of these terms.
Account Registration and Security
By creating an account at 535i, you get a secure personal profile. You are solely responsible for maintaining the security of this account.
Identity Verification (KYC)
Before processing a withdrawal or accepting a deposit above a certain amount, 535i may verify your identity. This process may require a government-issued ID, proof of address, or verification of your payment method. If documents are not submitted on time, the account may be temporarily suspended.
- Keep your password and login details confidential. Do not allow anyone else to access your account.
- If you notice unauthorized access or suspicious activity on your account, contact [email protected] immediately.
- You are responsible for any transactions or bets made from your account, unless you report unauthorized access in a timely manner.
- If you wish to change the registered details on your account, contact the support team and complete the required verification process.
Deposits, Withdrawals and Payment Policy
535i ensures fast and secure transactions through the most widely used mobile banking services in Bangladesh. The rules below apply to all financial transactions.
Deposits
- Minimum deposit amount is ৳500
- Payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank)
- Use only payment methods registered in your name
- Deposits made through third parties are not permitted
Withdrawals
- Minimum withdrawal amount is ৳500
- Processing is generally completed within 30 minutes to 3 hours
- Withdrawals may be delayed if KYC verification has not been completed
- Withdrawals can only be made using the same method used for the deposit
Bonuses, Promotions and Wagering Requirements
535i offers bonuses and promotions for both new and regular players. However, once these bonuses are accepted, the following terms apply automatically.
Welcome Bonus
100% bonus on the first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a bonus of ৳1,000, making the total balance ৳2,000. Depositing ৳22,000 gives the maximum bonus of ৳10,000, making the total balance ৳32,000.
- Each user receives the welcome bonus only once. Users sharing the same household, address, or IP address are also entitled to only one welcome bonus combined.
- If the wagering requirement is not met before the bonus expires, the bonus will be cancelled.
- 535i reserves the right to change or cancel any promotion at any time, though this will not apply to bonuses already active.
- If evidence of bonus abuse or manipulation is found, all bonuses and related winnings will be forfeited.
VIP Program Terms and Conditions
535i's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback starts at 0.3% at Bronze and goes up to 1.5% at the Diamond tier. Access to higher tiers generally depends on regular and active participation. Cashback at each tier is subject to specific wagering requirements and is reviewed every week.
Gameplay and Betting Rules
All games on the 535i platform are operated fairly and transparently. Game providers run their software according to their own technical standards. 535i acts only as the platform and plays no role in determining game outcomes.
Casino Games
Slots, live casino, Andar Bahar, and other table games operate according to the rules of the respective game provider. Results caused by technical errors will be considered void and the bet amount will be refunded.
Sports Betting
Bets can be placed on various sports including cricket, football, and kabaddi. If an event is cancelled, the bet amount will be refunded. 535i reserves the right to cancel any bet where odds were displayed incorrectly.
- If a technical malfunction occurs in any game, the result of that round may be considered void.
- In the event of a dispute regarding any game or bet, 535i's decision will be considered final.
- 535i is not responsible for any loss caused by an internet disconnection.
Prohibited Activities
The activities listed below are strictly prohibited on the 535i platform. Involvement in any one of them will result in immediate account closure and the relevant funds will be forfeited.
- Multiple Accounts: Creating more than one account for the same person, especially for the purpose of claiming bonus benefits.
- Bonus Abuse: Placing low-risk or opposing bets for the purpose of meeting bonus wagering requirements (bonus abuse / arbitrage).
- Fraudulent Information: Providing false or forged documents during registration or the KYC process.
- Money Laundering: Using the platform for the purpose of laundering illegally obtained funds.
- Software Manipulation: Using bots, automation software, or any kind of hacking tools.
- Third-Party Accounts: Operating an account on behalf of someone else, or selling or transferring an account.
- Abusive Behavior: Threatening, abusing, or harassing the support team or other players.
Responsible Gaming Policy
535i believes that gaming is a form of entertainment — not a source of income. We are committed to ensuring the well-being of all our players.
- Contact support to set your session limits, deposit limits, or betting limits.
- Using the self-exclusion feature, you can temporarily or permanently deactivate your account.
- This platform is for those aged 21 and above only. Parents and guardians are requested to remain alert to prevent minors from accessing it.
- For more details, please read our Responsible Gaming page.
Privacy and Data Protection
535i gives the highest priority to protecting your personal information. All data is securely stored and processed through SSL encryption.
Full details on how your personal information is collected, used, and protected can be found on our Privacy Policy page. By creating an account, you also agree to that privacy policy.
- Your information is never sold to third parties. It may only be shared with service providers as required by legal obligations or for payment processing purposes.
- Even after an account is closed, information may be retained for a specified period as required by law.
- To view, correct, or delete your information, send a request to [email protected].
Intellectual Property & Content
All content on the 535i website — including logos, designs, text, graphics, software, and other elements — is protected under the intellectual property rights of 535i or its respective licensors.
- Reproducing, distributing, or modifying any content on this site without prior written permission from 535i is prohibited.
- The intellectual property of game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) is governed by their own respective policies.
- Prior permission must be obtained before using 535i's trademark or brand name in any advertisement or commercial activity.
Account Suspension & Closure
535i reserves the right to temporarily suspend or permanently close any account under the following circumstances.
- If any clause of these terms is violated
- If the user is involved in fraudulent, unlawful, or harmful activities
- If KYC verification fails or false information is provided
- If a self-exclusion request is made (responsible gaming feature)
- In compliance with a court order or directive from a regulatory authority
If an account is closed and there are legitimate funds remaining with no breach of terms, those funds will be returned after the verification process is completed.
You may also request to close your account at any time by writing to [email protected].
Limitation of Liability
To the maximum extent permitted by applicable law, 535i bears no liability in the following cases:
- Losses caused by internet connection issues, device malfunctions, or third-party software problems
- Financial losses arising from gaming — losing in any game is possible and is a normal outcome
- Losses resulting from user negligence or sharing account credentials with a third party
- Indirect, incidental, or consequential losses arising from use of this platform
Changes to Terms & Contact
535i reserves the right to change, amend, or update these terms at any time. For significant changes, we will notify you by email or through a notice on the platform.
If you continue using the platform after any changes, you will be considered to have accepted the updated terms. We therefore recommend checking this page regularly.
Contact Us
If you have any questions or need clarification about these terms, please contact our support team. We are available 24/7 in both Bengali and English.
Have a question? We are ready to help
You'll find answers to common questions on our FAQ page, or you can speak directly with our support team.
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